Returns are not accepted, except in the case of damaged product, or product arriving not as described. We will not ship items that we know are damaged, and will make it right in case there is any issue caused during the shipping process, or some other error on our part. Reach out to kyle@inthepinestcg.com for any issues with your received product and we will get your issue resolved ASAP.
Refunds and cancellations are accepted prior to shipping, however there is a 3% cancellation fee to cover the payment processor fee from the initial transaction.
